
Make sure the computer that is running the program is exceeding the system requirements. Links to driver sites and help with drivers found in our drivers help and information. Make sure you have the latest drivers on your computer, especially in the case of your video card, which are often updated every month or two. Hardware driver related issuesĮspecially in the case of computer games, driver problems cause lots of issues with programs you run on the computer. If the program worked before a patch, it's likely that patch introduced new errors and another patch needs to be installed. You may need to wait a few months after the date of release if patches and the suggestions below do not resolve your issue. Also, for a program or game that's been recently released, it can take time for all the bugs to be corrected. Make sure the program that is encountering the errors is fully updated with all the latest patches.

However, following the below suggestions should help identify or give you a better idea of what's causing the issue. This problem can be caused by a wide range of different issues, and with no specific error, it can be difficult to troubleshoot. If you're getting an error, try searching for the error message you're encountering.

This page is for users who encounter a crash without any error.
